Privacy policy

Last updated: February 15, 2026

At Néya Botanicals, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the website

This information helps us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase

  • Send order confirmations and updates

  • Respond to customer service inquiries

  • Improve our website and products

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties to help operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Website hosting providers

These providers only receive the information necessary to perform their services.

4. Data Security

We take reasonable precautions to protect your personal information and use secure systems to safeguard your data. However, no online transmission is 100% secure.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Number: +961 78 718 613
Brand Name: Néya Botanicals